Shipping & Handling

Product should ship within 48 hours of making your purchase. Upon purchase you will receive an order confirmation via email and once your hat is shipped you will receive a shipping confirmation. Please allow 5-7 business days for product to arrive.

How can I track my order?
You will receive a confirmation email when your order is submitted which will include your confirmation number. For shipping inquiries please email hatersupport@bostonhaters.com and provide your confirmation number. Please allow 7-9 days from order confirmation.

What do I do if I enter an incorrect shipping address on my order?
Once an order has been completed, there is a very small window of opportunity to fix incorrect shipping addresses, and you can only change the shipping address if your order has not yet been processed. Please contact us at hatersupport@bostonhaters.com and include your order details (including confirmation #) and we will do our best to fulfill your request. If your address cannot be changed prior to delivery, we will need to wait for the package to be returned back to us as undeliverable before sending to the new address.

What do I do if my order was delivered to the wrong address?
Contact us immediately! We will work with the carrier to correct the situation as quickly as possible.